x8999 Terms & Conditions —
Applicable to All Users
Please read all our terms and conditions carefully before using this platform — to ensure complete transparency regarding your rights and responsibilities.
Introduction & Acceptance
x8999 is a safe, reliable, and modern online betting and casino platform for Bangladeshi players. These terms and conditions ("Terms") form a legally binding agreement between you and x8999.
By browsing the x8999 website, opening an account, using any game or betting service, or claiming any bonus, you acknowledge that you have fully read, understood, and agreed to abide by these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using this platform.
x8999 reserves the right to modify these Terms without prior notice. Continued use of the platform after any changes to the Terms constitutes your acceptance of the updated Terms.
Important: These Terms have been prepared in Bengali and apply to users residing in Bangladesh. Any disputes will be resolved under applicable law.
Eligibility & Age Requirement
To open an account at x8999 and use all platform services, the following eligibility requirements must be met:
- You must be at least 21 years old. Registration by minors is strictly prohibited.
- You may only operate a single account. Opening multiple accounts is prohibited and may result in the permanent closure of all your accounts.
- You must register with true, accurate, and complete information.
- You must not be subject to any legal restriction that prevents participation in online betting or gaming.
Warning: For persons aged 21 and above only. If fraudulent registration by a minor is detected, the account will be closed immediately and any deposited funds may not be refunded.
x8999 reserves the right to verify the age and identity of any account holder at any time. Failure to complete verification may result in a temporary suspension of services.
Account Registration
3.1 Registration Process
To register at x8999, you must provide your correct name, mobile number, and any other required information. Providing false or misleading information will be considered a serious violation of the Terms and may result in account cancellation.
3.2 Account Security
It is your responsibility to keep your account password and login details completely confidential. You will be responsible for all activities carried out from your account, even in the event of unauthorized use by a third party.
- Do not share your account information with anyone.
- If you suspect that your account has been accessed without authorization, notify the x8999 support team immediately.
- Use a strong password and change it regularly.
3.3 Account Verification
x8999 may request a national identity card or other government-issued documents at any time. Withdrawal facilities may be temporarily suspended until identity verification is complete.
Deposits & Withdrawals
4.1 Deposit Rules
Funds may only be deposited at x8999 through approved payment methods. Currently accepted methods are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for any method is ৳100.
You may only deposit funds using a payment account registered in your own name. Making payments through a third party's account is prohibited and may result in account suspension.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.
Please note: Withdrawals will only be made to the payment method you used for your most recent deposit. All applicable bonus wagering requirements must be fulfilled before submitting a withdrawal request.
- Your account verification must be completed before submitting a withdrawal request.
- x8999 reserves the right to request additional verification for suspicious or unusual withdrawals.
- In the case of a failed or erroneous transaction, the support team must be notified immediately.
Bonuses & Promotions
5.1 Welcome Bonus
x8999 offers a welcome bonus for newly registered users. A 150% bonus on the first deposit is available up to a maximum of ৳10,000.
Example: If you deposit ৳1,000, you will receive a ৳1,500 bonus — total balance ৳2,500. Or if you deposit ৳14,000, you will receive the maximum ৳10,000 bonus — total balance ৳24,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
Example: If you receive a ৳1,500 bonus, you must place bets totalling ৳1,500 × 20 = ৳30,000 before the bonus funds can be withdrawn.
5.3 General Bonus Terms
- Each bonus offer applies once per account only.
- Bonus claim conditions may change — always read the latest terms.
- x8999 reserves the right to cancel any bonus if irregularities or bonus abuse are detected.
- Bonuses will not be granted to multiple accounts linked or operated from the same device or IP address.
- VIP cashback and other rewards are subject to separate terms.
Gameplay & Betting
6.1 Fair Play Policy
x8999 ensures a fair and transparent gaming environment for all players. The outcome of all games is determined by a certified random number generator (RNG).
6.2 Prohibited Activities
The following activities are strictly prohibited and, if detected, may result in account cancellation and fund freezing:
- Playing games or placing bets using any software, bot, or automation.
- Attempting to manipulate the system by colluding with other players.
- Attempting to abuse bonuses or gain promotional benefits through multiple accounts.
- Intentionally exploiting technical glitches or bugs in the platform.
- Using the platform for money laundering or any illegal financial activity.
6.3 Technical Issues
If a game result is voided due to a technical issue or server error, x8999 will attempt to refund the amount wagered on that bet. However, x8999 is not obligated to honor abnormal winnings resulting from technical causes.
Responsible Gaming
x8999 is deeply committed to responsible gaming. We believe that gambling should be a form of entertainment, not a source of financial stress.
- You can set daily, weekly, or monthly deposit limits on your account.
- If needed, you can self-exclude your account for a specified period.
- If you notice signs of problem gambling, please contact our support team.
For more information on responsible gaming, visit our Responsible Gaming page.
User Code of Conduct
All users of x8999 must use the platform in a respectful and lawful manner. The following behaviors are strictly prohibited:
- Harassing, insulting, or threatening other players.
- Unauthorized use of the platform's name, logo, or materials.
- Spreading false information that could damage x8999's reputation.
- Any attempt to undermine the platform's security measures.
x8999 reserves the right to temporarily or permanently close the account of any user who violates the code of conduct.
Account Suspension
9.1 x8999's Rights
x8999 may temporarily or permanently close an account without prior notice in any of the following circumstances:
- Serious violation of any clause of the Terms.
- Registration using false or fraudulent information.
- Bonus abuse or operating multiple accounts.
- Suspicion of money laundering or other financial crimes.
- Identification of an underage user.
9.2 User Rights
You may request the closure of your account at any time. It is your responsibility to fulfill all active wagering requirements and withdraw any withdrawable funds before the account is closed.
Warning: If an account is closed due to a breach of the Terms, bonus amounts and any winnings derived from bonuses may be forfeited.
Limitation of Liability
x8999 is committed to providing the highest quality of service, however our liability is limited in certain areas:
- x8999 is not responsible for any loss caused by internet disconnection or a fault with the user's device.
- x8999 is not directly responsible for delays or errors by third-party payment processors.
- x8999 does not accept liability for temporary service disruptions caused by unexpected technical failures.
- x8999 is not responsible for any loss caused by the user's own negligence or failure to comply with the terms and conditions.
x8999 always strives to resolve all issues quickly and effectively. For any problems, please contact our 24/7 support team.
Privacy & Data Protection
Protecting your personal information is x8999's highest priority. We keep your data secure using SSL encryption and modern cybersecurity practices.
Full details on how your information is collected, used, and protected can be found in our Privacy Policy. Reading the Privacy Policy alongside these terms and conditions is mandatory.
- We do not sell your information to third parties.
- Data sharing may only occur for payment processing and legal compliance purposes.
- You may request to view or delete the information we hold about you.
Changes & Amendments to Terms
x8999 reserves the right to change, amend, or update any part of these rules and terms and conditions at any time. Updated terms will take effect as soon as they are published on this page.
For significant changes, x8999 will endeavour to send a notification via your registered contact method. However, it is the user's own responsibility to stay regularly updated on any changes.
Tip: Visit this page regularly and stay up to date with the latest terms and conditions. Continued use of the platform after any changes constitutes your acceptance of the new terms.
If you have any questions or uncertainties regarding these terms and conditions, please contact our support team: [email protected] — we provide 24/7 assistance in both Bengali and English.
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